In the dynamic world of Workforce Management (WFM), finding the ideal scheduling solution can feel like searching for a needle in a haystack. Each system carries different key capabilities. Where one system may stand out for its scheduling functionality, it may fall short in job, shift, or vacation bidding. Another could be perfect for bidding but lacks comprehensive features or proper integration with the time system—a critical requirement.

If your organization faces similar dilemmas or is still relying on paper and Excel, it is time to leap into the world of WFMs. This article will guide you step-by-step through what features to look for in a WFM solution.

Why is bidding so critical anyway?

In many industries, including healthcare, transportation (especially airlines), and manufacturing, bidding at work is a way of life. It allows employees to secure preferred jobs, shifts, and vacation time in the most equitable way, often being a critical part of worker agreements.

This longstanding practice is here to stay. But when these companies seek a WFM solution, they’re often disappointed to find that no single vendor meets all their scheduling needs, particularly in terms of bidding capabilities.

What is the value of bidding solutions, and how will it impact my business?

The value of successfully implementing bidding solutions in your scheduling system cannot be overstated. In terms of impact, this aspect of WFM often surpasses other areas of Human Capital Management (HCM), including Payroll and Human Resources solutions.

Efficient scheduling and bidding reduce the need for overtime and temporary workers, thereby bringing down administrative costs and hiring expenses. When considering compliance and employee satisfaction, the value proposition becomes even more significant.

The Power of WFM Vendor Partner Networks

Imagine if you could get the best of two solutions to cover any gaps a singular solution cannot address. It sounds ideal, but it is often challenging due to integration issues between different vendors. Each vendor aims to control their platform, but they can’t specialize in everything, often resulting in deep capabilities in some areas and glaring deficiencies in others.

While many software vendors talk about partnerships and developing their networks, maintaining this promise throughout the lifecycle—coordinating sales, demonstrations, contracts, implementations, go-lives, post-live support, ongoing maintenance, and upgrades—can be complex. The key lies in managing the partners and the network effectively.

Case Study: UKG and Zaddons

Wouldn't it be fantastic if a vendor fully embraced its partner network, offering seamless integration to enhance its overall solution? Enter UKG and Zaddons. A few years ago, UKG began cultivating its partner network, outpacing competitors in the mid-market.

Their collaboration with Zaddons exemplifies this strategy, significantly enhancing their flagship solution, Pro WFM.

This is a great start; however, when you add an implementation partner like Improvizations, skilled with both UKG and Zaddons solutions, the network's promise is realized. Improvizations ensure seamless integration of both vendors' solutions.

As one client of this partnership stated, “This is the start of great things to come as we look to streamline our processes around scheduling and attendance.” They began with Schedule Bidding and are now adding capabilities with additional Zaddons solutions like Vacation Bidding. As both a UKG and a Zaddons Partner, Improvizations has helped the client maximize the benefits of both systems.

The Bottom Line on WFM Bidding Solutions

In the complex world of Workforce Management, finding a one-size-fits-all solution is rare. However, through strategic partnerships, companies like UKG deliver comprehensive solutions that meet diverse needs.

By integrating their partners' solutions into their ecosystem, UKG addresses bidding shortfalls and offers a suite of powerful tools to enhance overall scheduling capabilities. Coupled with highly skilled implementation and consulting resources, it’s a win-win for everyone involved.

About Improvizations

Improvizations is a trusted leader in workforce management solutions with over three decades of experience. Renowned for innovative approaches, Improvizations offers a comprehensive suite of services that streamline complex workforce management processes. From system upgrades to custom integrations, the company partners with organizations to optimize HR and operational efficiency. With long-standing relationships with industry leaders, Improvizations delivers seamless, value-driven solutions tailored to the unique needs of each client. Learn more at improvizations.com and connect on LinkedIn.