Zaddons respects your privacy and the confidentiality of your personal information and is committed to protecting and using it solely for the purpose for which it was collected. This Privacy Policy describes how Zaddons collects, uses and discloses information that it obtains through our website ( or any other Zaddons software, product or service (collectively our “Products and Services”). By visiting our website, or using or downloading our Products and Services, you agree that your personal information may be used as explained in this Privacy Policy. In the event that your use of our Products and Services involves the collection, use or disclosure of personal information to other individuals, using our Products and Services, you represent that you have previously obtained the appropriate consent to do so in compliance with the applicable privacy laws and you acknowledge that Zaddons assumes no liability in this regard. Your use of our Products and Services, and any privacy complaints about how to handle personal information in the context of the Products and Services, are subject to the application of this Privacy Policy.


  1. Collected Information

    We collect personal information that you disclose when creating and using your user account and any other information that we may otherwise automatically gather when you use our Products and Services. This personal information includes, without limitation:

    • Your name, name of your company, email address, postal address, username and password when you access the service;
    • Your IP (Internet Protocol) address, operating system, platform and information on the device used; and
    • Your use our Products and Services, including the features used and your frequency of use.

  2. Use of This Information

    We may use the information thus collected for the following purposes, to which you consent:

    • Give you access to, customize and improve your use of our Products and Services;
    • Present or propose features or content that match your user profile and use history;
    • Send communications that you agreed to receive, including notifications related to your use;
    • Send you packages that you agreed to receive at the postal address that you provided and to
      which you are authorized to receive packages;
    • Communicate with you and ask questions regarding our Products and Services or answer your comments, questions or claims;
    • Analyze or have analyzed participant data, statistics and internal management;
    • Prevent, detect and study activities potentially prohibited or illegal, fraud and intrusions and ensure compliance with our terms of use; and
    • For any other purposes described in this Privacy Policy.

  3. Retention
    Personal information is stored only for the length of time needed to achieve the purposes for which it was collected or for the duration prescribed by law.

  4. Disclosure
    In order to provide you the application and all of its functions, we may communicate your personal information to companies affiliated to our group or service providers. If necessary, we make sure that they have put in place the appropriate security guarantees to ensure at least the same level of security as ours, and your personal information will remain under our control. Otherwise, if we give access to your personal information or to content that you sent through the application, it is only ever done if (a) we have obtained your express consent; or (b) we are under a legal obligation to do so, including without limitation if we consider, in good faith, that such disclosure is necessary to prevent an imminent prejudice or report suspected illegal activity.

    Only relevant personnel may access the data when necessary for the performance of their functions related to the Products and Services and for the purposes set out in this Privacy Policy.

    No information is gathered for marketing or advertising purposes. We do not sell or rent your personal information to third parties for business purposes without your express authorization.

  5. Personal Data Security and Protection
    Personal information that we collect is stored in a secure environment. We are committed to maintaining a secure online environment that integrates technological tools that comply with the industry’s security standards. The persons whom we employ are required to respect your information’s confidentiality. However, as no mechanism offers perfect security, some risk is always present when using the Internet to transmit personal information or content.

  6. Change to This Privacy Policy
    This Privacy Policy may be updated or modified from time to time. In such case, the modifications will become effective immediately and be incorporated to this policy on notice thereof, which can be displayed, without limitation, on our website. If any changes that would materially change the privacy risk are made in this Privacy Policy, you will be notified by email or by notice posted on our website thirty (30) days before the effective date of these changes. Your continued use of our Products and Services following the publication or reception of such notice, as the case may be, shall be deemed your acceptance of the updated Privacy Policy.

  7. Contact Us and How to Exercise Your Rights

    We are committed to recognizing a right of access and correction to the concerned persons who wish to consult, update or correct information about them, as well as to know the reasons for which the information is collected. We are also committed to offering you a right of opposition regarding Zaddons' processing of your personal information, removal, erasure and portability of your personal information. When you request the exercise of any of these rights, we shall take the necessary measures to modify or delete your information to respond to your request within a reasonable timeframe. However, please note that some information could remain in archived/backed-up copies in our files or otherwise as demanded by law.

    Last update: 2022-02-07 


    To exercise these rights, or if you have any questions regarding this Privacy Policy, please contact our Privacy Officer as follows:

    Head office
      Zaddons Technologies

      390 Le Moyne Street, Montréal, Québec, H2Y 1Y3

      Tel.: +1 514 906-7767

    Email Content

    Privacy Officer

      Maxime Viens

      Tel: +1 514 906-7767, ext. 757