How Unifi Aviation standardized scheduling across 225+ airports, without ripping out their existing system.

Unifi Aviation is one of the largest aviation ground handling services in North America. They keep 225+ airports running across the U.S., Canada, and Europe. 40,000+ employees, from baggage handlers to gate agents.

For years, they were fighting inconsistency at every turn when it came to workforce scheduling. Every station had its own process for shift trades and vacation bidding. Some ran on paper, some on spreadsheets, none on a single unified system. For a company managing 225+ locations, these disparities were costing time, visibility, and trust.

They didn't go shopping for a new platform. They already had UKG Pro WFM. What they needed was a way to make it handle the one thing standard tools can't handle: formal, union-compliant bidding.

Inside this case study, you'll find:

• How Unifi rolled this out region by region, without overwhelming station managers.
• What they deliberately turned off in week one, and when they turned it back on.
• How 3,100+ hours were reclaimed annually at a single high-volume airport.
• The actual retention and savings numbers behind the rollout.

Download the full case study below to see how a Project Leader at Unifi describes the shift from fragmented, location-by-location scheduling to full enterprise visibility.